A company cannot truly achieve a diverse and inclusive workplace without establishing equity and equitable pathways that remove the barriers to entry, access, and advancement for its diverse employees. One tangible way to create these equitable pathways is through education and job opportunity. JetBlue’s Global Scholars Program provides major cost coverage for employees to pursue […]
Continue readingCommitment to Enhancing Employee-Customer Relations
The landscape of today’s marketplace is highly focused on the quality of relationships. There are clear connections between employee satisfaction and customer experience, but there are other connections between employees and customers—such as language. How can language, and a commitment to language, redefine employee-customer relations? As Alex Shashkevich, of Stanford News, writes, “people speak roughly […]
Continue readingBusiness Benefits of Multilingualism
In our increasingly globalized world, there is a growing need for a multilingual workforce. The demand for multilingual employees more than doubled between 2010 and 2015.[1] The workforce has continued to evolve since then, particularly as a consequence of the Covid pandemic: as of 2021, there has been a 30% increase in bilingual remote jobs.[2] […]
Continue readingTop 10 Tips Before Administering the AAPPL
In preparation for your fall AAPPL testing season, we have pulled together a list of Top Ten Tips to help ensure that your AAPPL experience this year is a smooth one. 1. Choose your proctoring mode and think through the steps you will need to take to set yourself and your students up. These resources can […]
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