employee language assessment - Language Testing International

Language and Beyond

As customer demographics change, companies and hiring managers need to look closer at language and culture as part of the customer service experience. Language proficiency is an indicator of an individual’s ability not only to connect with a customer but also to identify cultural nuances in a shared language that would create trust and customer […]

The Importance of Communication in Light of the COVID-19 Outbreak

The Importance of Communication in Light of the Coronavirus Outbreak We’re in the midst of a global health emergency. As the Coronavirus continues to spread, healthcare providers can expect to see an increase in the number of patients with limited English proficiency. How can healthcare organizations best be prepared to serve everyone in need of […]

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Why is Language Certification so Important in Healthcare?

Are you a Multilingual Healthcare Worker? Why is Language Certification so Important? Are you a multilingual healthcare professional who commands English, Spanish, Arabic, Chinese or perhaps another language? If so, you are in high demand. Case in point, the Latino population reached a staggering 59.9 million in 2018 (Flores, Lopez, & Krogstad, 2019), but according […]

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Benefits of Pre-employment Language Testing

The Benefits of Pre-Employment Language Testing for Law Firms & Corporate Legal Departments Introduction Attorneys know that Rule 1.1 of the American Bar Association Model Rules of Professional Conduct “ABA Models Rules,” which has been adopted by most states, requires that attorneys “shall provide competent representation to a client. Competent representation requires the legal knowledge, […]

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