Hiring, Retaining, and Rewarding Multilingual Employees Is Good for Business

Are you actively recruiting bilingual employees to meet the needs of your diverse customers? According to the 2020 Census results, nearly 9% of the U.S. population has limited English proficiency, and 22% of the total population speaks a language other than English at home. With the U.S. population being more and more diverse and multicultural, […]

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Validating Proficiency Benchmarks at a US Military Academy

By Pete Swanson, PhD, and Jean W. LeLoup, PhD, USAFA Introduction Some would say communicative Language Teaching approaches have helped shift the paradigm of world language teaching and learning. Proficiency testing has now been prioritized where program coordinators and others set proficiency benchmarks for language learners to achieve. Unfortunately, proficiency testing can be costly and […]

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Insurance Industry: Creating Ties of Trust with Customers Through Your Multilingual Staff

Did you know that businesses in the United States need more multilingual employees than ever before? Are your bilingual employees truly qualified to meet the insurance needs of your diverse clients? Can you ensure that your employees can accurately deliver their insurance expertise in their clients’ preferred language? According to a recent national survey conducted […]

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Meet a Language Superhero: Dr. Chad Davidson

Gauging One’s Language Superpowers by Way of the ACTFL Tests Dr. Chad Davidson, this month’s Language Superhero, is a lifelong learner of languages. He continuously studies and practices five world languages: “I was once told by someone I highly respect that when asked how many languages I speak, I should always say that I only […]

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