Work Anywhere, Anytime, and in Any Language The global pandemic has accelerated the shift in how we work, where we work and with whom we work. With the US and countries all over the globe shutting down, we are scrambling to find ways to still get the job done, we have all pivoted in order […]
Continue readingLanguage Proficiency: A Matter of Life and Death
Let’s face it, there is a strong and growing demand for multilingual talent as a natural result of the evolving demographic shifts in the United States. According to a study by the American Council on the Teaching of Foreign Languages (ACTFL), Making Languages Our Business: Addressing Foreign Language Demand Among U.S. Employers, “American employers are […]
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As customer demographics change, companies and hiring managers need to look closer at language and culture as part of the customer service experience. Language proficiency is an indicator of an individual’s ability not only to connect with a customer but also to identify cultural nuances in a shared language that would create trust and customer […]
Continue readingThe Importance of Communication in Light of the COVID-19 Outbreak
The Importance of Communication in Light of the Coronavirus Outbreak We’re in the midst of a global health emergency. As the Coronavirus continues to spread, healthcare providers can expect to see an increase in the number of patients with limited English proficiency. How can healthcare organizations best be prepared to serve everyone in need of […]
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