Delivering Equitable Access for Advancement Opportunities

A company cannot truly achieve a diverse and inclusive workplace without establishing equity and equitable pathways that remove the barriers to entry, access, and advancement for its diverse employees. One tangible way to create these equitable pathways is through education and job opportunity. JetBlue’s Global Scholars Program provides major cost coverage for employees to pursue […]

Continue reading

Commitment to Enhancing Employee-Customer Relations

The landscape of today’s marketplace is highly focused on the quality of relationships. There are clear connections between employee satisfaction and customer experience, but there are other connections between employees and customers—such as language. How can language, and a commitment to language, redefine employee-customer relations? As Alex Shashkevich, of Stanford News, writes, “​​people speak roughly […]

Continue reading