Testing for more than 120 languages in over 60 countries, Language Testing International (LTI) has seen the ACTFL language proficiency tests applied in so many unique ways and capacities—most notably within academic, government, and commercial sectors. However, the nonprofit sector is another area that LTI proudly serves and in which we advocate for the use […]
Continue readingCommitment to Enhancing Employee-Customer Relations
The landscape of today’s marketplace is highly focused on the quality of relationships. There are clear connections between employee satisfaction and customer experience, but there are other connections between employees and customers—such as language. How can language, and a commitment to language, redefine employee-customer relations? As Alex Shashkevich, of Stanford News, writes, “people speak roughly […]
Continue readingBusiness Benefits of Multilingualism
In our increasingly globalized world, there is a growing need for a multilingual workforce. The demand for multilingual employees more than doubled between 2010 and 2015.[1] The workforce has continued to evolve since then, particularly as a consequence of the Covid pandemic: as of 2021, there has been a 30% increase in bilingual remote jobs.[2] […]
Continue readingWhy is Language Certification so Important in Healthcare?
Are you a Multilingual Healthcare Worker? Why is Language Certification so Important? Are you a multilingual healthcare professional who commands English, Spanish, Arabic, Chinese or perhaps another language? If so, you are in high demand. Case in point, the Latino population reached a staggering 59.9 million in 2018 (Flores, Lopez, & Krogstad, 2019), but according […]
Continue reading